Privacy Policy

Effective Date: 20 March 2026

Froggsy (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use Froggsy.com (the “Service”).

By using the Service, you agree to the terms of this Privacy Policy.

1. Who We Are

Froggsy is an online chat and social platform.

For the purposes of data protection law, Froggsy acts as the Data Controller of your personal data.

2. Data We Collect

We may collect and process the following types of data:

2.1 Information You Provide

  • Username and profile details

  • Email address

  • Messages and content you choose to share

  • Any information submitted through forms or support requests

2.2 Technical Data

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and usage behaviour

2.3 Payment Data

Payments are processed by third-party providers (e.g. PayPal).

  • We do not store card or payment details

  • We may receive confirmation of payment status

3. How We Use Your Data

We use your data to:

  • Provide and operate the Service

  • Manage your account and membership

  • Enable communication between users

  • Process payments and upgrades

  • Improve platform performance and user experience

  • Detect and prevent fraud, abuse, or illegal activity

  • Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

  • Contract – to provide the Service you signed up for

  • Legitimate Interests – to operate, secure, and improve the platform

  • Legal Obligation – to comply with applicable laws

  • Consent – where required (e.g. cookies or marketing, if applicable)

5. Data Sharing

We do not sell your personal data.

We may share data with:

  • Payment providers (e.g. PayPal)

  • Hosting and infrastructure providers

  • Legal or regulatory authorities where required

All third parties are required to handle your data securely and lawfully.

6. Data Retention

We retain personal data only as long as necessary.

Typical retention includes:

  • Account data: while your account remains active

  • Chat and message data: stored temporarily and may be deleted after a set period

  • Legal or security logs: retained as required for compliance or protection

We reserve the right to adjust retention periods.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing

  • Request transfer of your data (data portability)

To exercise these rights, contact us via the website.

8. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Secure servers and access controls

  • Encryption where appropriate

  • Monitoring for unauthorised access

However, no system is completely secure, and use of the Service is at your own risk.

9. Cookies

Froggsy uses cookies and similar technologies to:

  • Maintain user sessions

  • Improve functionality and performance

  • Analyse usage

You may control cookies through your browser settings.

(You can add a separate Cookie Policy if you want full compliance later.)

10. Third Party Services

The Service may include integrations or links to third-party services.

We are not responsible for:

  • Their privacy practices

  • Their content or data handling

You should review their policies separately.

11. International Transfers

Your data may be stored or processed outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

12. Children

Froggsy is strictly for users aged 18 and over.

We do not knowingly collect data from individuals under 18. If such data is identified, it will be deleted.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions will be published on the website.

Continued use of the Service constitutes acceptance of any changes.

14. Contact

For any privacy-related queries or requests, please contact us via the Froggsy website.